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Your journey with cochlear implants

From your first consultation to a lifetime of care, your NextSense team is by your side, every step of the way.
Teenagers with cochlear implants chatting in a park

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Everyone is different, and your NextSense team of specialists, surgeons and allied health professionals are here to support you on your individual journey.

From exploring your options, to your surgery, then a lifetime of support, you will have an expert team in your corner, working with you to achieve the best possible outcomes for you, or your child.

Initial assessment: is a cochlear implant the best solution?

To help you better understand your options and determine whether a cochlear implant is a suitable option for you or your child, you'll meet with expert health professionals to determine your level of hearing, type of hearing loss and communication needs.

At this stage, the steps involved may include:

  • consultation with an Ear, Nose and Throat (ENT) surgeon
  • evaluation by an audiologist
  • CT and MRI scans
  • speech and language assessment (children)
  • electrophysiological tests, unique to NextSense Cochlear Implant Services.
Consultation: empowering you to make the best decision for you or your child

Once it's determined that a cochlear implant is an option for you or your child, you will meet with experts who can answer your questions and equip you with the information you need to make the best and most-informed decision.

This may include:

  • consultations with NextSense specialists and surgeons
  • meeting cochlear implant recipients
  • attending information sessions.
Surgery: undergoing your cochlear implant procedure

Once you have made the decision to go ahead, we'll help you organise and prepare for the cochlear implantation procedure, performed at a public or private hospital by an ENT surgeon.

The surgeon will make a small incision behind the ear and insert the internal device. Our electrophysiology team then performs detailed testing at the time of surgery to make sure the best hearing outcome is achieved from the implant.

Most people are able to return home the day after their surgery.

Switch-on: activating your implant

Your implant will be switched on by your NextSense audiologist, usually one to three weeks after surgery. While most people can hear some sound immediately, it's completely normal to take time to interpret sounds. Rest assured, we'll be with you to help achieve the best possible outcomes.

Ongoing care: using your cochlear implant in everyday life

Once your implant is switched on, we'll continue to support you or your child with the right mix of services to meet your goals. This can include:

  • regular cochlear implant programming (mapping), tailored to your needs
  • listening and communication practice using the implant
  • long-term follow-up to check the device is working optimally.

Children and their families can also access early learning and school support to enhance learning and development at every age.

Lifetime support: we're here whenever you need us

Whenever and wherever you need us, we're here for you, providing a lifetime of tailored support for both you and your family. This can include ongoing therapy and allied health services, regular assessments, 24-hour technical support and access to technology upgrades.

More information

NextSense client journey

Cochlear implant FAQs

Cochlear implant stories

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Learn more about our Cochlear Implant Services

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