As with Charlie, RIDBC began supporting Jack in his early months of life. And they have been supporting him ever since.
RIDBC built a team of support around Jack consisting of his key worker and Teacher of the Deaf (TOD) Helen, Audiologist Samantha, and Speech Pathologist Jo.
“I have been supporting Jack for nearly two years. Having supported Charlie many years ago I knew the family, so I was delighted to be able to support them again,” Helen said.
Jack has regular fortnightly sessions with Helen, which were online via telepractice, for a period of time due to the COVID-19 pandemic.
But that didn’t impact his progress. In fact, Helen says he’s flourishing.
She has also observed Jack in his community preschool setting of up to 30 children, assessing and developing his social skills.
When his cochlear implant sound processor needs mapping, Jack is supported by Samantha. This is to ensure his access to sound is optimised, with minor adjustments as his hearing develops.
Speech pathologist Jo tracks Jack’s progress through regular speech and language assessments.
Helen’s role as key worker not only brings together the people that support Jack at RIDBC but ensures they work as a team, so that the family receives a consistent service.
For Ros, it is the peace of mind and holistic service offering she appreciates most.
“The team at RIDBC have been part of our lives for eight years and know Charlie and Jack so well,” she says. “They liaise with their schools and other professionals which is important for us.”