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COVID update from NextSense—28 June 2021

We continue to make decisions in accordance with State and Federal Government advice. Our number one concern is the wellbeing and safety of our staff, clients, and the broader community.
coronavirus update
  • Vision
  • Hearing

As an organisation, we continue to make decisions in accordance with State and Federal Government advice. Our number one concern is the wellbeing and safety of our staff, clients, and the broader community.

Clients of Greater Sydney

The following applies to clients at the following centres:

  • NextSense Australian Hearing Hub (Macquarie University)
  • NextSense Gladesville
  • NextSense Gosford
  • NextSense Liverpool
  • NextSense North Rocks
  • NextSense Rouse Hill
  • NextSense Strathfield
  • NextSense Werrington
  • NextSense Wollongong

For these locations some of our usual in-person, in-centre services will be delivered remotely—online via telepractice or phone.

Where services can’t be delivered effectively remotely, NextSense is permitted to deliver these in-person, in-centre—with additional safety measures.

All home visits and groups have ceased. Where possible, we’ll move these to be delivered remotely—online via telepractice or phone.

For NextSense School and NextSense Preschools—the current measures are due to finish before the start of term 3, so for now, there’s no change to these educational services. We’ll monitor this over the holidays and advise of any updates prior to the commencement of term 3.

Additional safety measures

The following measures apply to the above NextSense centres:

  • Face masks are compulsory. This does not apply to children 12 years and younger however they are able to wear a face mask if they choose. As always, an exemption to wearing a face mask when communicating with a person who is deaf or hard of hearing—and for that person themselves—still applies.
  • A limit to the number of people allowed in rooms and waiting areas, abiding by the Government's 1 person per 4 square metre rule.
  • Personal protective equipment (PPE) will be available including hand sanitiser.
  • NextSense staff will disinfectant clean between every appointment.
  • We have implemented the Service NSW COVID safe QR check in system.

Clients in regional NSW

The following applies to clients at the following centres:

  • NextSense Broadmeadow
  • NextSense Lismore
  • NextSense Port Macquarie

For these locations we continue to provide services in a safe way, in-centre and in-person—with additional safety measures.

Additional safety measures

The following measures apply to the above NextSense centres:

  • Face masks are compulsory. This does not apply to children 12 years and younger however they are able to wear a face mask if they choose. As always, an exemption to wearing a face mask when communicating with a person who is deaf or hard of hearing—and for that person themselves—still applies.
  • A limit to the number of people allowed in rooms and waiting areas, abiding by the Government's 1 person per 4 square metre rule.
  • Personal protective equipment (PPE) will be available including hand sanitiser.
  • NextSense staff will disinfectant clean between every appointment.
  • We have implemented the Service NSW COVID safe QR check in system.

Clients of NextSense Waverley

NextSense Waverley is temporarily closed.

Due to the proximity of the outbreak in Eastern Sydney, and the associated public health orders, we’ve made the decision to temporarily close NextSense Waverley for in-person services until Friday 2 July 2021. The team will continue to provide services remotely during this time—online via telepractice or phone.

Clients of NextSense Darwin

NextSense Darwin is temporarily closed.

Due to the recent Northern Territory Government decision to lockdown (from 1pm on 27 June 2021 until Friday), we’ve made the decision to temporarily close NextSense Darwin until Monday 5 July 2021. The team will continue to provide services remotely—online via telepractice or phone.

Clients of NextSense Canberra

For clients of NextSense Canberra, we continue to provide services in a safe way, in-centre and in-person—with additional safety measures.

Additional safety measures

The following measures apply to the above NextSense centres:

  • Face masks are strongly recommended. This does not apply to children 12 years and younger however they are able to wear a face mask if they choose. As always, an exemption to wearing a face mask when communicating with a person who is deaf or hard of hearing—and for that person themselves—still applies.
  • A limit to the number of people allowed in rooms and waiting areas, abiding by the Government's 1 person per 4 square metre rule.
  • Personal protective equipment (PPE) will be available including hand sanitiser.
  • NextSense staff will disinfectant clean between every appointment.
  • The existing pre-screening questions via the QR code applies.

Clients in Queensland and Victoria

We’re monitoring the situation around Australia closely and will keep you informed as soon as circumstances change.

For all NextSense clients

The NextSense team are here to continue to support you. We understand these times are challenging, and we’ll continue to provide services in the safest and most effective manner.

Get in touch—we’re here to help

If needed, please contact your local centre.  

From the team at NextSense, please take care of yourself and the people around you.

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